Frequently Asked Questions
Questions about ordering a pet portrait? We’ve got you covered! Review our handy guide below for our most frequently-asked questions.
Yes! We create portraits for unique pets around the world. From cute bunnies to pet birds. Odds are, if it’s an animal, we will create a portrait for you. Please note: at this time we do not create portraits of humans (no matter how cute you are!).
In an effort to get your order to you as efficiently as possible, we do not offer artwork previews or proofs. But don’t worry! If your provided photo won’t make the best portrait, we’ll reach out to you for a new one.
Yes! We are happy to help with changes to your pet portrait order as long as you reach out to support@feelingpawsitive.com within 30 minutes hours of your order being placed.
After 30 minutes, most changes, including address updates, can no longer be made. Please note, in some cases, changes to orders may result in shipping delays.